FAQ's

Hey there!

We have an extensive list of FAQ’s below, if you don’t find what you are looking for please get in touch using the form at the bottom of this page…

We will be open for three full days in 2020!

Exact timings will be confirmed soon, but it will be lunch time until late.

The bands will finish around 20-30 minutes before close time each day. Head to the What’s On page for the schedule.

 

Yes – there are plenty of options to stay and play at Deva Fest. If you want to camp then you must buy a camping weekend ticket (standard weekend tickets do not include camping). Your camping ticket includes all activities during the 3 days of your stay. The camping field is right next to the festival field. If you want to upgrade your experience head to the camping page and book a pre-erected tent with our partners Z.I.P. – their tents are in an exclusive area and you can pre-book all the comforts of home such as airbeds and ground mats. Camper Vans and Caravans are also accommodated – head to the Camping page to find out about that

For 2020 we will be operating a shuttle bus to a timetable and you will need to add a free ticket to your basket when you purchase to be able to use it.

Buses will run at the start and end of each day we are open on two routes:

Route 1 Ellesmere Port – Chester Railway Station – Chester City Centre – Westminster Park – Festival (and return)

Route 2 Wrexham – Gresford – Marford – Rossett – Pulford – Festival (and return)

Exact stops and timings will be released well in advance of the event – please keep an eye on our social media.

Obviously the buses are at the mercy of traffic, so they can be late. The timetable is for guidance only and we recommend that you are at your nominated stop at least five minutes before the departure time shown.

Our shuttle buses are operated by a third party & their conditions of carriage apply. 

Outside of operating times it is your responsibility to travel to or from the festival site.

Yes, dogs are welcome but we expect them to be on leads at all times and that you clean up after them. 

Dogs are not allowed into the big top when there is music playing. A dog’s ears are more sensitive than a human’s and loud music in an enclosed area can scare or upset a dog. 

No food or drink may be brought on to the festival field. We have a full range of bars and outlets selling food & drink. If you have an allergy or intolerance please contact us on social media or by emailing hello@devafest.co.uk so we can assist

Opening hours for 2020 will be confirmed soon! You will be able to arrive on Friday morning if you are staying on our camping and caravan site.

Yes but only within designated areas and not within the festival field.

We have a tractor on site at pre-arranged times to move any bogged vehicles.

Each vehicle or tent is given a space of 8 metres x 8 metres.

We take our obligations to local residents very seriously and comply with the venue’s licence in relation to festival goers getting to and leaving the site, noise pollution and the times at which the event opens and closes. Contact hello@devafest.co.uk if you have any questions for the organisers.

The site at Deva Fest is fairly flat and compact and we do not anticipate access issues for those with mobility problems or small children. Parking is very close to the festival field and Big Top for day visitors. If you have any concerns or specific enquires please get in touch by mailing hello@devafest.co.uk or using the form below

Deva Fest is an e-ticketed event. Physical tickets will not be posted to you. When you buy a ticket you will be emailed confirmation with a bar code. The bar code will be scanned when you arrive at the festival and exchanged for a wristband to access the event.  Either print the ticket at home with a good quality printer or show it on your mobile device when you arrive to gain entrance. 

No bags larger than a hand bag may be brought onto the festival field and no food and drink may be brought in. All bags will be searched. Please have bags open when you arrive ready to be searched to prevent delays

If you need to bring baby change items or changes of clothes these are exempt and may be brought in

You may bring in festival chairs, festival carts, rugs, wind breakers and gazebos in to Deva Fest. For everyone’s comfort you may not use chairs in the big top near to the stage.

Deva Fest is a music, food, drink and lifestyle festival like no other. Trade applications will open in February.

PLEASE NOTE WE WILL NOT BE TAKING APPLICATIONS TO RUN BARS AT THE 2020 EVENT.

Email trade@devafest.co.uk to register your interest.

We can’t control the Great British weather, but we have planned Deva Fest to be as “weatherproof” as we can. The main music acts will perform indoors in our circus-style big top and there will be plenty of options to get under cover if it does rain.

We offer free essential carer tickets. Email us at hello@devafest.co.uk or use the contact form below telling us which day(s) you want to come and how many people are in your party and we will work out the best package for you.

The volunteers of NCT Chester will be on hand on Saturday and Sunday with their Feed and Change tent. If you are attending with your little ones, look out for them!

You will be able to leave and re-enter the festival site – just show your wristband

We have plenty of different food options on site. We have asked all of our food providers to confirm which foods they offer to meet those with food allergies or specific dietary requirements. 

Simply Duck: Gluten Free Duck salad & duck fat saute potatoes.

Handmade Pizza Co: A range of vegan options

Coffee Cravings: Almond, Oat, Coconut & Soya Milk

Monsters Mexican: A range of gluten free meats and salads

 

WHY NOT STAY?

Stay and play in the heart of the action with weekend tickets available for camping, caravans or camper vans.

Getting there!

Getting to Deva Fest couldn’t be easier……we will again run a bus shuttle service at the start and end of each day to and from Chester Railway Station free of charge, or there will be plenty of free parking on site close to the festival area.

Chester Lakes is just minutes from the A55 North Wales Expressway.